Refunds
At WebVue, we are committed to providing top-quality web development and support services to our clients. However, if for any reason you are not fully satisfied with our services, we offer a refund policy under the following conditions:
Service Cancellation Before Commencement: If you decide to cancel the service before any work has commenced, you are eligible for a full refund of any payments made.
Partial Refunds for Incomplete Projects: If you wish to discontinue a project that is already in progress, we will review the scope of work completed up to that point. A partial refund may be granted based on the percentage of work completed and resources invested.
No Refunds After Project Completion: Once a project is completed and delivered, we do not offer refunds. We believe in the quality of our work, and we strive to ensure that our clients are satisfied through continuous communication and revisions during the development phase.
Subscription-Based Services: For subscription-based services, such as website maintenance and support, refunds will be provided for any unused full months, provided a cancellation request is made at least 30 days in advance.
Custom Solutions and Add-Ons: Refunds for custom-built solutions, add-ons, or third-party integrations will be evaluated on a case-by-case basis, considering the amount of work completed and resources used.
How to Request a Refund
To request a refund, please contact our customer support team at [your contact information] with the following details:
Your name and contact information
Project details or service description
Reason for the refund request
Our team will review your request and respond within 7 business days with the next steps.
We value our clients and are committed to resolving any issues to your satisfaction. If you have any questions about our refund policy, please don’t hesitate to contact us.
© 2024 WebVue
United Kingdom
Unit 7 Initial Business Centre, Wilson Business Park, Manchester, United Kingdom, M40 8WN
Lebanon
Rizk Centre, Brummana Main Road, Mount Lebanon, Lebanon
We'd love to hear about your digital project. Please get in touch with one of our Project Consultants.